Troubleshooting. Control Software. My Scarlett 3rd Gen interface isn't working on my iPad. 17 November 2023 11:42. Updated. Applies to: The following products are tested and supported with iPads that have a USB-C port: Scarlett Solo 3rd Gen. Scarlett 2i2 3rd Gen. Works with Windows 11 22H2? YES. Scarlett 3rd Gen Range (Solo, 2i2, 4i4, 8i6, 18i8 and 18i20) Works with Windows 11 22H2? YES. Scarlett 2nd Gen Range: Works with Windows 11 22H2? YES. Clarett+ and Clarett USB Ranges. Works with Windows 11 22H2? YES. Scarlett 1st Gen Range: Works with Windows 11 22H2? YES Applies to: Scarlett 3rd, Scarlett 2nd Gen (6i6, 18i8 & 18i20) and all Clarett interfaces. If you are not able to see your Focusrite interface in Focusrite Control, you may see one of two error messages: No Hardware Connected. No Hardware Detected. If you suspect that the plugins are corrupted or are not working fine, consider uninstalling them and installing them again. This will most likely fix the issue. If it does not, reinstalling the Scarlett 2i2 USB audio interface software is your last resort. Reinstall Control Panel -> Add & Remove Programs -> Uninstall Focusrite Control, Thunderbolt Usb driver, and Focusrite Usb driver. Reboot your computer. Go to Focusrite website and login (if you already registered your product). If you can't find it, just google and search for "Focusrite login". In order to force your Scarlett 2i2 out of MSD mode without first registering it, connect it to your host computer and press and hold the 48V button for five seconds. This will ensure that your Scarlett 2i2 has full functionality. Please bear in mind that should you wish to register your Scarlett 2i2 after The Scarlett shut down for 2 or 3 seconds, the sampling rate went back to the original setting, but when the Scarlett came back on, it was working properly. I don't know if the Scarlett got reset or initialized somehow, or if the process somehow got it working properly with my iMac, but in either case, it's now working the way it's supposed to. The hardware is working fine, but the software isn't! There are two common reasons why you bumped into this problem - compatibility issues and missing drivers. Compatibility Issues. Did you have an OS update lately? Have you checked if your version of the Focusrite Scarlett is compatible with the version of your operating system? Go to the This was an absolute nightmare to fix, the issue is FocusControl not working with the latest version of Windows 10, the solution is to fully uninstall everything, and download the DRIVER ONLY -Verify your scarlett solo is set to 48000 sample rate and 48 buffer size -Edit the RS_ASIO.ini file you downloaded, put semicolons in front of the ; [Asio.Input.0] section, and remove the semicolons in front of the [Asio.Input.1] section (my file is inserted below for reference. Verify BufferSizeMode=custom Verify CustomBufferSize=48 DWa7n4.